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Frequently asked questions - Payroll giving

 

How does Payroll Giving work?

It is very easy; complete the online Workplace Giving form.

Our Payroll Giving partner, Workplace Giving, makes sure that your company operates a scheme that allows you to give to us straight from your pay. They will notify your payroll department that you would like to set up a regular donation to us in this way.

 

If your company does not operate the scheme, we will contact you.

 

If I decide to take part in Payroll Giving and fill out a form today, when will the first deduction be taken from my pay?

Usually it will start on the next payroll day, but if you are signing up towards the end of the month, deductions are likely to start the following payroll day.

 

How do I know that you have received my donation?

The deduction will appear on your payslip. Also, as your donation is very important to us, we will write to thank you. We may also send you updates on our work if you have indicated that you are happy to receive these.

 

Is there a minimum or maximum amount I have to give?

No, there is no upper or lower limit. However, we ask that you give at least £5 a month.

 

How is Payroll Giving different to a Direct Debit?

Direct Debit is a regular payment/donation that comes out of your bank account. With Payroll Giving, the donation is taken from your gross pay (before tax) so we get your donation amount, plus the tax you would’ve paid on that amount. Also, because the tax amount is given to us automatically, it saves us on administration time and cost.

 

Can I stop giving when I want?

Yes – just notify your payroll department.

 

What happens to my Payroll Giving deduction if I leave my job?

Payroll Giving automatically stops when you leave your job, but we hope that you will continue to give to us at your next job. You will need to set this up again as your donation is not transferable.

 

Is there an administration fee?

Yes, but only a small one. Your employer will use a Payroll Giving agent (like a charity bank). Payroll Giving agents are charities that need to make a small charge to cover their operating costs. Some employers pay this fee on your behalf so we receive your full donation.

 

If your employer doesn’t pay the fee, the Payroll Giving agent will deduct it from your donation before passing it on to us. It will be between a 2% and 4% charge.

 

I pay tax at the higher or additional rate of 40% or 50% – how does this affect tax relief on payroll donations?

You will receive tax relief at the rate of tax you pay – each pound you give will generate £1.66 if you are a higher rate taxpayer (40%) or £2 if you are an additional rate (50%) tax payer.

 

Can I still give through my pension?

Yes – if you receive an occupational pension and your pension provider deducts tax through the PAYE system, you are still eligible for the scheme. Simply ask your occupational pension provider to make a donation from your pension before tax has been deducted.

 

What should I do if my employer doesn’t have a scheme?

If you are not sure if your employer has a Payroll Giving scheme, fill in the form anyway. We will let you know if they don’t and perhaps suggest to them that they introduce one.

 

You can also phone the Workplace Giving helpline on 020 8381 2479.

 

Who can I contact if I need more information?

We hope we answered all your questions, but if there is anything else, please call the Workplace Giving helpline on 020 8381 2479.